Email Us
08 8308 9211
Parking Help Centre
Parking Help Centre
Parking Help Centre
Email Us
08 8308 9211
Support Hours:
9am - 5:30pm ACDT, Monday - Friday
Have a Question?
Browse by Topic
What is your Query about?
How to enter the car park using QR Codes
Cancel a booking
What happens if I stay beyond the booking exit time?
Can I change my booking?
Valet Parking FAQs
Request a refund
General
How to use Online Car Park Booking
What are the opening hours?
Is Long Term parking available in the Terminal Car Park?
Can I park without a booking?
Contact Us
Booking a Park
How far in advance can I book?
Can I book at short notice?
How do I know that my booking has been placed?
Can I book disabled parking?
How to change or reset a password
Prices & How to Pay
Pricing
What payment methods are accepted?
Is a booking fee applied to my order?
How do I get a receipt?
Using Your Booked Parking
What happens if I forget or lose my booking confirmation?
What happens if I want to bring a different car to the one confirmed at booking?
What if I lose my credit card while parked?
Can I use my mobile phone / digital wallet to enter the car park?
Can I enter before my booked entry time?
Can I extend my booking once I have entered the car park?
Cancellations & Changes
Are there any limitations on when I can cancel?
Airport Parking Facilities
How does the parking guidance system work?
Is there parking for persons with disabilities?
How many parking spaces are there?
Can I walk between the car parks and the Terminal?
Technical
Older Browsers
Can I opt out of marketing communications?